About Us

/About Us
About Us2019-01-07T11:04:12+00:00

Setting industry standards since 1996

In 1996, a brilliant team of engineering professors and proven business leaders set out to develop extraordinarily efficient and simple lighting control capabilities.  The team’s pursuit of perfection led to the development of a revolutionarily type of electronic transformer with built in dimming and digital programming capability and a digital dimmer compatible with leading LED lamp manufacturers.

21 years later, we’ve built a line of 100% silent and smooth dimming products. Our distinctive products are flicker free, can dim to the lowest point and have a multizone capacity.

We’re headquartered in Cape Town where all our products are manufactured and our awesome technical research and development team operate from our Pretoria Laboratory.  We have sales offices and distributors worldwide to help bring our products to you no matter where you are.

Who Is Shuttle

We promise to be a company that makes lighting control simpler, using the most innovative technology in the world.

Shuttle invests in people, empowering them to help build thriving, prosperous communities that improve people’s lives and support our business. Our social investment programme focuses on access to education, where we believe Shuttle can add the most value and make a significant and lasting impact.

In our operations and supply chain, we are committed to reducing greenhouse gas emissions, optimising our product lifecycle, reducing packaging, and increasing product return rates for refurbishment, reuse, and resale. We help customers achieve more sustainable business outcomes by sharing best practices and investing in transformative solutions.

Our sourcing and manufacturing are entirely outsourced to a global network of specialist suppliers and partners. Many suppliers around the world supply the parts that go into our products, partners assemble and test finished products and provide logistical services.We are committed to working with industry partners to drive common high standards. We encourage our employees to lead beyond Shuttle – we recognise that by partnering with other thought leaders we can increase our positive impact across the wider lighting value chain.

We are committed to working with industry partners to drive common high standards and encourage our employees to lead beyond Shuttle.  We recognise that by partnering with other thought leaders we can increase our positive impact across the wider lighting value chain.

Shuttle dimmers are noted for their first-class engineering, high-quality components, and systematic quality assurance. Therefore, Shuttle is in the position to offer a full 2-year guarantee on Shuttle dimmers operated according to the technical specifications.

In case of any failure, please return the Shuttle product to our service department.  Shuttle Lighting Pty Ltd  undertakes to repair, replace or refund, at its discretion, goods which have become defective within 2 years of purchase, solely as a result of faulty materials and workmanship, provided that:

  1.  The Shuttle products have been installed, wired, tested, operated and used in accordance with Shuttle’s instructions.
  2. Dimmer loads (lamps, LED’s, drivers, transformers, etc.) comply with all the local mandatory legal requirements and specifications and a certificate of compliance is available.
  3. The Shuttle product has not been tampered with or taken apart.
  4. The Shuttle product is securely packed and returned to our Service Department within 28 days of the fault occurring , Unit A8 Waverly Court 7 Kotzee Road Observatory Cape Town South Africa Tel. +27 (21) 4488229,  together with a letter stating the the date and place of purchase, description of load and circumstances of malfunction.
This guarantee states Shuttle’s entire liability, which does not extend to cover consequential loss or damage or installation costs arising from a defective product. The guarantee does not apply to problems arising from any incompatibility between lamps and the dimmer switch.

Our Workplace

Meet Our Team

Reg SmithCEO
Marthinus SmitTechnical Director
Tracey SteynMarketing and Sales

Contact Us

Phone: +27 (0) 21 448 8229

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